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Frequently Asked Questions

  1. Can I save costs by washing my own pet before a grooming? 


  2. My pet's coat is very matted - can you comb this out? 


  3. You shaved my dog’s tail!! Will it grow back? 


  4. How much does it cost to groom my pet? 


  5. Do you tranquilize or sedate pets before you bathe or groom them? 


  6. Should I have my dog shaved during the summer months? 


  7. How do I get rid of ticks and fleas? 


  8. My dog stinks even after I give him a bath! What gives? 


  9. I heard onions were bad for dogs; similar to chocolate. Is that true? 


  10. Can I give my dog Tylenol as a pain reliever? 


  11. I trimmed my dog's toenail too short and it began to bleed... HELP! 


  12. Is there any kind of shampoo or conditioner that will prevent mats? 


  13. What's the best kind of hair brush to use on my poodle? 


  14. Why am I supposed to have my poodle's tail "Docked"? 


  15. My black poodle puppy is turning silver-gray! Is there anything I can do to keep her black? 


  16. How do I dye my poodle's hair... Pink? 


1. All pets are recommended to be bathed and cleaned at their grooming appointment. There are many steps to grooming, and the proper finished result cannot be obtained unless the entire process has been finished by your groomer.

2. If your pet has minor matting, it is possible that it can be worked out. If your pet has excessive matting, unfortunately, No. Your pet will have to be shaved and start from scratch. Many people believe that this process does not hurt, Well It Does, more than you can imagine. It is inhumane to put that much stress and pain on your pet just for beauty’s sake.

3. Of course it will! Do you get your dogs hair on his body trimmed or shaved. Just because the tail sometimes acts as if it were from another planet doesn’t mean its hair grows on a different system than the body. It will all grow back the same as it was just like everything else. Don’t Worry!

4. Grooming rates vary depending on the breed of your pet, the condition the coat is in, the style of hair cut, and the behavior of your pet. A personal consultation is required to receive a more direct quote on price.

5. Absolutely not! We are equipped and trained to handle jittery, nervous dogs without the use of sedatives or tranquilizers. If you feel you should medicate your pet for calming reasons, that is for you and your doctor to handle and decide. Any kind of medication or sedative should be discussed with your doctor before administering to your pet.

6. Not necessarily. A dog's coat acts as insulation against the heat as well as the cold. The key is to keep it brushed and combed. It is actually the air that is trapped between the individual hairs that enhances the insulating effect. Matted hair simply traps heat against the skin. If the coat is badly matted, not only is it uncomfortable and painful for the poor dog, it causes skin problems and sores as well. If the coat is too badly matted to slide a comb through easily, shaving is the only option.

7. There are many flea and tick shampoos and dips available both over the counter, and through your vet. Be sure and read the labels carefully before applying them to your dog. Also, there are many topical solutions such as Frontline® and Advantage® (and many others) that are applied to the dog's skin. These are very effective.

Flea and Tick collars are semi-effective if your dog's quarters are not infested. In many opinions, the flea collars are not worthy of money spent and will not fix your problem. If you have a flea/tick infestation in your yard, prepare yourself for battle. A long one.

What you may apply to the yard and sleeping quarters today will do nothing to the eggs that hatch in 10 days. You must repeat your chemical application every 10 days for at least 30 days to be effective. Be sure to keep your dog off the treated ground until it is dry. Products should be rotated (one application of one, the next application of the other) as ticks quickly develop immunity to a chemical if it is used over and over. Adaptable little devils, huh? Or, you could call an exterminator and let HIM take care of it.


8. This could be caused by any number of things, but right off the bat, check his ears. If he has drop ears (like a hound dog), they can't get good air circulation and become stinky really fast. If ears pass inspection, check his teeth and breathe. If they have bad breath and then lick themselves, they can get stinky faster that you can clean them! Have the vet clean the dog's teeth, then get yourself a toothbrush and some doggie toothpaste and brush his teeth just like you do your own. There are special toothpastes that are flavored so the dogs actually learn to like it! If neither of those things are the culprit, it could be anal glands. These are glands on either side of the rectum and are supposed to lubricate when the dog has a bowel movement. However, sometimes these glands get impacted and need to be drained. Your Groomer or vet can help you with this. And sometimes, when dogs get excited or scared, like during a bath or while being blow-dried, they will express these glands on their own, producing a musky, and sometimes quite fowl odor which is definitely strong enough to negate your bath! If none of these seem to be your problem, then a trip to the vet is definitely in order. Several skin diseases can be smelled before they can be seen.

9. Yes, especially raw ones. Cooking makes them less toxic, but not completely risk free.

10. NO!! A dog can tolerate aspirin, but NOT Tylenol. DO NOT give EITHER product to a cat

11. There are many styptic powders available and you should have one on hand BEFORE you start to trim nails. However, if you don't have any, get a pinch of cornstarch between your thumb and forefinger and apply it to the nail. Pack it on the end of the nail and hold the pressure for a minute or two, or until the bleeding stops. The dog won't like having to be still that long, but be persistent.

12. No, Sorry. BRUSH! BRUSH! BRUSH! COMB! COMB! COMB! There are a few products that can help you out while you are brushing and combing, but non that will magically de-mat your dog.

13. A "pin" brush is good if you brush daily. Otherwise, you're going to need a "slicker" brush to remove grass and debris from the coat.

14. There is no medical reason to do so. It is for cosmetic purposes only. However, if you are going to dock a puppy’s tail, do so before it is 5 or 6 days old. After that, it becomes a MAJOR deal, and quite painful for the pup.

15. Sorry about that! Such is the traits of some black poodles. That said; don't worry so much about the color of your pet. His coloring is "in the genes"... Return his unconditional love for what he is. As far as changing or keeping the puppies coat black? If you've got a "Black Tie, after 6:00" affair that you'll both be attending and want to make a fashion statement: There are special hair dies for Poodles. However, it is a temporary fix.

16. Funny you should ask! There are commercial pet hair dyes. Although if you would like a temporary trend, you can always try dipping your pet into some Red or Pink Kool-Aid, It is not harmful to your pet and it does give you results. Although, you should remember to rinse well otherwise you may have pink carpets and couches!
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